Introduction

This Privacy Policy outlines In Step Accounting (“we”, “our”, or “the Company”) practices regarding the information collected from users who access our website at www.in-step.co.uk (“Site”) or otherwise share personal data with us (collectively: “Users”).

Grounds for Data Collection

Processing your personal data (any information that can reasonably identify you; hereinafter “Personal Information”) is necessary to fulfil our contractual obligations to you, provide you with our services, protect our legitimate interests, and comply with legal and regulatory requirements.

By using the Site, you consent to the collection, storage, use, and disclosure of your Personal Information as outlined in this policy. We encourage all Users to read this Privacy Policy carefully and use it to make informed decisions.

What Information Do We Collect?

We collect two categories of information:

  1. Non-personal Information
    This includes anonymised data that cannot be used to identify you. It may include technical data such as browser type, operating system, language preferences, access times, and user activity on the Site.

  2. Personal Information
    This may include:

    • Device data (e.g. IP address, geolocation, device identifiers)

    • Contact details (e.g. name, email address, physical address)

    • Any other details provided voluntarily (e.g. when filling out a form)

How Do We Receive Your Information?

We may receive your information when:

  • You provide it directly (e.g. via our website or by email)

  • You use our services or Site

  • We receive it from third-party providers such as analytics or hosting platforms

How Do We Use the Information?

We do not sell or rent your data. We may use your information to:

  • Communicate with you about our services

  • Provide support and respond to enquiries

  • Improve and optimise our Site

  • Send marketing materials (with the option to opt out)

  • Deliver relevant adverts

  • Comply with legal obligations

Your data may also be shared with:

  • Subcontractors or service providers assisting in operations

  • Regulators, where required

  • Trusted third-party providers (e.g. hosting, analytics, marketing tools)

We may also disclose information if required by law, to enforce our policies, or protect rights and safety.

Your Rights

You have the right to:

  • Access your personal data

  • Request a copy of your data

  • Rectify or delete your information

  • Restrict or object to processing

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact:

David Jenkinson
📧 hello@in-step.co.uk
📞 07828 751269

Data Retention

We retain your information only as long as necessary for the purposes outlined above, or as required to comply with legal obligations. We may amend, update or delete inaccurate data at our discretion.

Cookies

We use cookies to improve user experience and gather insights. These include:

  • Session cookies (temporary)

  • Persistent cookies (for preferences and repeat visits)

  • Third-party cookies (analytics and ads)

We use Google Analytics to understand usage trends. For details, please refer to Google’s Privacy Policy and Terms of Service.

You can disable cookies via your browser settings, but some site features may not function properly.

Data Transfer Outside the EEA

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with data protection laws.

Marketing

We may send promotional material about our services. You can opt out at any time using the unsubscribe link or by contacting us directly.

We may still contact you regarding service updates or administrative matters.

Corporate Transactions

In the event of a merger, acquisition or asset sale, your data may be transferred to the new entity, who will assume the rights and responsibilities outlined in this policy.

Minors

Our services are not directed at children. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has shared data with us, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page, with the date of the last update indicated above. Your continued use of the Site after any changes constitutes acceptance of the new terms.

How to Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact:

In Step Accounting
📧 hello@in-step.co.uk
📞 07828 751269
📍 Runway East, 52 Tabernacle Street, London, EC2A 4NJ.

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